Service Policies

We are committed to protecting your privacy and personal information. Our privacy policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

• Information Collection: We collect only necessary information for booking, payment, and communication purposes.
• Data Usage: Your information is used solely to provide and improve our transportation services.
• Data Protection: We implement industry-standard security measures to protect your data from unauthorized access.
• Third Parties: We do not sell or share your personal data with third parties, except as needed to fulfill your booking (e.g., payment processors).
• Cookies: Our website uses cookies to enhance user experience and track performance, which you can manage through your browser settings.
• Your Rights: You may request access to, correction, or deletion of your personal information by contacting us.

For full details, please review our complete Privacy Policy on our website or contact us at (888) 304-0626.

Once your ride with Goodman Executive Sedan Service is confirmed, the following terms generally apply:

• Payment: Full payment is required before your ride. We accept major credit cards, cash, and checks.
• Cancellation Policy: Cancellation fees apply if you cancel after the deadline, which varies depending on the service type.
• Additional Charges: Extra costs such as tolls, parking fees, or additional time will be added to your final invoice.
• Responsibility for Damages: You are responsible for any damage to the vehicle during your ride, including spills or equipment damage.
• Passenger Behavior: Respectful and appropriate conduct is required. Disruptive or dangerous behavior may lead to service termination without refund.
• Liability: Goodman Executive Sedan Service is not liable for personal injury or property damage during the ride except in cases of gross negligence or willful misconduct.

Please review your specific contract terms before your ride to fully understand your obligations and our policies.

In addition to your quoted fare, you may be responsible for the following additional charges:

• Parking Fees: Any parking fees incurred during your trip will be added to your final bill.
• Waiting Time: If your chauffeur is kept waiting beyond the agreed-upon time, additional waiting fees may apply.
• Additional Stops or Mileage: Extra stops or mileage beyond the original agreement may result in extra charges.
• Cleaning Fees: If the vehicle is left excessively dirty or damaged during your trip, cleaning or damage fees may be assessed.

To avoid surprises, we recommend confirming our policies on additional charges when booking your reservation.

Thank you for providing this information about Goodman Limousine Service. It's great to see that they offer wheelchair-accessible vehicles for customers who need them. Additionally, the rates for their services depend on the location and type of vehicle requested, so customers should check the rates on their website before making a reservation.

In case of any complaints, customers can submit a complaint to the City of Dallas by dialing 311 on their phone. Goodman Trans can be reached at the phone number 888-304-0626 or via email at
info@goodmansedan.com for any questions or concerns.

Rates: RATES & QUOTES based on location and vehicle type requesting so please click link to check rates in your area.

Complaints to the City of Dallas (Ordinance 29696):
If you care to submit a complaint to the City of Dallas, please dial 311 on your phone.

File complaint with City of Dallas with below link:

Link: Enter a complaint or compliment service request


Operating Authority Contact Information:

Goodman Trans
Joe Yetzer

Phone: 888 304 0626

Email: info@goodmansedan.com

Yes, wheelchair-accessible vehicles are available upon request. Goodman Executive Sedan Service is committed to accommodating passengers with ADA needs and will make every effort to provide suitable transportation.

Please notify us in advance when booking so we can ensure the appropriate vehicle and support are arranged for your trip.

Our rates are primarily based on mileage, hourly minimum rentals, and a tiered pricing system that includes dynamic adjustments. Below are the base rates for common routes within the Dallas/Fort Worth area:

Sedan / SUV Base Rates

• DFW Airport ↔ Dallas: $100 each way
• DAL (Love Field) ↔ Dallas: $85 each way
• DFW Airport ↔ Fort Worth: $120 each way
• DAL (Love Field) ↔ Fort Worth: $150 each way

Rates are subject to change based on demand, traffic, and specific trip details.

For trips outside these zones or customized services, please request a quote.

Ready to book? Use our Booking Link to schedule your ride in the Dallas/Fort Worth area and surrounding regions.

ZERO TOLERANCE POLICY FOR DRIVERS

Goodman Trans enforces a strict zero-tolerance policy regarding the use of alcohol, illegal substances, misuse of prescription medications, or any other intoxicating substances by drivers providing services through Goodman Trans.
If you are a passenger and reasonably suspect that a driver was under the influence during your ride, please report immediately by:

• Using the “Contact” feature on the Goodman Trans app or website
• Emailing us directly at info@Goodmansedan.com
• Calling us at (888) 304-0626

Upon receiving a verified complaint, the driver’s account will be immediately suspended pending a thorough investigation to ensure passenger safety and uphold our high service standards.

If you wish to opt-in or opt-out of receiving communications from us such as website updates or automated reservation reminders please email us at info@goodmansedan.com with your request.

We respect your communication preferences and will promptly update your settings accordingly.