World-Class Chauffeur Service

Terms and Policies

Goodman Trans does not tolerate the use of alcohol or drugs by drivers.
Absolutely no possession, consumption or intoxication of alcohol or illegal substances is
permitted The use of or being under the influence of illegal drugs and/or alcohol is inconsistent with the behavior expected of employees. The use of illegal drugs and alcohol and misuse of prescribed and over the counter drugs subjects employees and visitors to unacceptable safety risks that undermine the Company’s ability to operate safely, effectively and efficiently. The use, possession, distribution or sale of controlled substances such as drugs or alcohol, being under the influence of such controlled substances (drugs and alcohol) or testing positive for alcohol or any drug including, but not limited to, inactive components or metabolites associated with the use of such drugs is strictly prohibited while working for Goodman Trans or operating the Company’s vehicles. Our Company participates in random and post-accident drug and alcohol testing. If an accident happens on the job you may be expected to participate in a drug and alcohol test immediately following.

Yes we do have affiliated wheelchair accessible vehicles. Please call our reservation line to speak to one of our customer service representatives at 214 325 8049 or 1 888 304 0626.

Goodman Trans is proud to be in full compliance with ADA and Visually Impaired Persons Acts.

 Want to file a complaint against a driver/company. How do I file a complaint?

Airport Rates
For destinations to or from DFW Airport and Dallas Love Field. Rates are determined by ZIP code and may vary within a city.
For other local airports, Point–to–Point Transfers or Hourly Rates will apply.
Rates listed above are inclusive of all fees and surcharges.
We do NOT charge extra for gratuities, early/late pickups, DFW baggage claim greets, or international arrivals.
Pickups for multiple inbound flights will be charged hourly rates.
Up to 2 extra stops "on the way" to your final destination are charged at $13 per stop. In the event a stop is not "on the way" or there are more than 2 total stops, then the trip will convert to an hourly trip (minimums will apply).
Wait Time - 1st 15 minutes are no charge, 2nd 15 minutes are billed @ $1.55 per minute. After 30 minutes from scheduled pickup time trip converts to hourly trip (minimums will apply). You will not be charged wait time if your inbound flight is delayed.
See our General Terms & Conditions for additional service details.
Point-to-Point Transfers
For local airport transfers (excluding DFW/DAL). Only vehicles with flat rates available are listed.
Rates listed above are inclusive of all fees and surcharges.
In order to qualify for flat rate pricing, both the pickup and dropoff city must be covered in our all-inclusive airport rate list. If either city is not in this list, then the trip will require hourly pricing.
Flat transfer rates for limousines and vans are not available on Friday or Saturday evenings (5 PM pickup or later). Only hourly rates are in effect during that time.
Up to 2 extra stops "on the way" to your final destination are charged at $13 per stop. In the event a stop is not "on the way" or there are more than 2 total stops, then the trip will convert to an hourly trip (minimums will apply).
Wait Time - 1st 15 minutes are no charge, 2nd 15 minutes are billed @ $1.55 per minute. After 30 minutes from scheduled pickup time trip converts to hourly trip (minimums will apply).
See our General Terms & Conditions for additional service details.
Meet & Greet Rates
For personal greeters at the airport or an event venue.
Any additional costs incurred (parking fees/tolls) will be added to rates listed.
For hourly service, additional costs for two-way radio rentals may apply, depending on the number of greeters provided.
DFW baggage claim greets are complimentary
See our General Terms & Conditions for additional service details.
Hourly Rates
The following table represents hourly rates for all local trips.
*Rate and/or hourly minimum may change based on season/special event. Terminal time may also apply.
Rates listed above are inclusive of all fees and surcharges.
See our General Terms & Conditions for additional service details.

Our rates factor some typical charges associated with the service including tolls, parking, fuel, and airport fees we may incur and are calculated during final audit.  All bookings require a credit card on file.  
Vehicles booked by the hour require a deposit. All service charges are applied to the credit card provided at the time of the booking and a payment receipt will be sent automatically.

Cancellations within 24-48 hours of your scheduled pick-time are subject to a 50% service charge quoted. Cancellations within 12 hours of your scheduled pick-time are subject to the full service charge quoted.

Deposit amount is determined by the vehicle availability, client account status and vehicle class. All deposits will be clearly noted in the reservation quote.

Client no-shows and/or on-site cancellations will be subject to the full service fee plus any applicable wait time charges.

All deposits are applied towards total balance due.

The person signing this contract acknowledges he/she has read our terms and conditions listed above and is the authorized purchaser for this agreement, the authorized cardholder for the given credit card and/or responsible party liable for payment of the total amount due.

No personal checks accepted. The customer understands and agrees to pay for any and all damages their party may cause. I also agree to the above Terms and Conditions. The customer also understands and agrees to pay the deposit and/or entire contract price based on the terms of the cancellation policy.

By agreeing to these terms and conditions, signing and providing your credit card information, you are authorizing Goodman Executive Sedan Service, LLC to charge your credit card for any of the following charges: deposit, all services rendered, and any damages done to the vehicle.

                                          Goodman Executive Sedan Service, LLC
                                                               Privacy Policies

We collect information from you when you subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address and/or mobile phone number. You may, however, visit our site anonymously. By using our site, you consent to our websites privacy policy.

Any of the information we collect from you may be used in one of the following ways: To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you). To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs). To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey or other site feature To send periodic emails The email address you provide for order processing, may be used to send you information and updates pertaining to services, in addition to receiving occasional company news, updates, related product or service information, etc.

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.